Buyer Fees
This page serves as your comprehensive guide to understanding our pricing and fees. Please select the option below that reflects the number of vehicles you have purchased with us in the past 12 months to view the applicable service fee per vehicle won:
Select your business volume:
Annual Membership Fees
Our members enjoy a $0 annual membership fee and a commitment-free partnership.
Refundable Security Deposit
Per industry standards, we require a minimum refundable deposit of $600 to activate your account, granting you an initial Buying Power of $6,000. If you need additional Buying Power, you can increase your deposit by 10% of the desired amount. For example, to obtain $15,000 in Buying Power, your total deposit should be $1,500. This deposit ensures that you’ll complete your purchase if you win a vehicle. In other words, if you fail to pay for your purchase within the specified timeframe, your deposit can be forfeited to cover the relist fee and other associated charges. If there’s no outstanding balance on your account, you can request a refund of your deposit. We’ll initiate the refund within 3 business days of your request.
Administrative Fees and Transportation
| Payment Deadline | 2 business days |
| Administrative Late Fee | $100 |
| Sale Abandonment Fee | Min. of 100% of security deposit |
| Documentation Fee | $100 |
| U.S. Ground Shipping | Quoted after purchase |
| International Shipping | Quoted after purchase |
| Custom Clearance | Quoted after sailing |
| Delivery Insurance | 2% of winning bid |
| Default Bid Padding | 10% of max bid |
Auction House Fees
In addition to the fees listed above, each auction house applies its own fees when a vehicle is successfully won. You can view the fees for the three largest dealer-only auction houses in North America by clicking here for Copart, here for IAAI and here for Manheim. It is the buyer's responsibility to verify the auction house fees before placing a bid.
Frequently Asked Questions
Payment Deadline signifies the total number of days at your disposal, including the auction day itself, within which you are required to complete the payment for a purchase, including all applicable fees. It's important to note that the payment is considered complete only when we have received it, not when you have sent it. In other words, the payment is deemed finalized only upon its receipt by us.
Administrative Late Fee is a fee assessed in cases of late payment, in addition to any fees imposed by the auction house. This fee is incurred when payment is not made by the payment deadline for your purchase.
Sale Abandonment Fee refers to a portion of your deposit, represented as a percentage, which will be retained by us permanently if you fail to make a payment for your purchase within 7 calendar days. Please note that the payment is considered complete only when we have received it, not when you have sent it. If your deposit is not enough to cover the relist fee and other associated costs, you will be billed for the difference.
Documentation Fee covers the cost associated with processing and sending your title paperwork to your designated address or U.S. ports for validation. For U.S. and Canada residents: Please note that this fee does not encompass expenses related to state registration and taxes, which may be separate and are not included in this charge.
To accommodate auction rules and bid increments, we apply a Default Bid Padding that allows our inventory managers to bid slightly above the client’s max bid when necessary. This flexibility also helps secure vehicles in competitive live auctions, where a small additional bid can make a difference to win. For example, if the Default Bid Padding is set at 10% and a client’s max bid is $4,000, we may bid up to $4,400 if necessary. Clients who prefer 0% padding should inform their inventory manager in advance and may risk not reaching their max bid due to auction increment rules.
Smart Bid allows clients to maximize their chances of securing a vehicle from multiple options. When a Smart Bid is placed, our inventory managers will bid strategically across the selected vehicles for your order until a vehicle is won.